Integrity
I deal honestly with records, returns and explanations. If something is wrong, it gets corrected rather than dressed up.
Lean Ledger is run on a simple rule: the work has to be legal, ethical, competent and defensible. I take ACCA standards seriously, and I will not bend professional rules to make an awkward position look better.
I deal honestly with records, returns and explanations. If something is wrong, it gets corrected rather than dressed up.
Advice is based on the facts, not pressure, convenience, personal relationships or a preferred answer.
I only take on work I can handle properly, and I keep the work aligned with current rules, standards and technical guidance.
Client information is protected and used only for the work agreed, unless there is a legal or professional duty to disclose.
The practice follows relevant law and regulation, including anti-money laundering obligations and professional conduct standards.
This page is intentionally direct. It is here to save time for the right clients and to deter the wrong ones.
If you are unhappy with any aspect of my work, please contact me with a description of the problem, any relevant dates or documents, and the outcome you would like.
Use the contact page to raise a complaint directly with me.
I review complaints immediately and respond within 3 days. If further investigation is needed, my response will explain the next steps.
If we cannot resolve your concern, you can refer it to ACCA. Read ACCA’s complaints guidance for the matters it can consider and how to submit a complaint.
Lean Ledger holds professional indemnity insurance. Territorial cover: United Kingdom only. I work only with UK-based clients.
You can check my ACCA membership and view my professional background on LinkedIn.